Advertising

“We strive for the most exposure of a property at the lowest expense to our owners.“

With today’s Tech driven market we strive to create a quality marketing plan for your property. With our high online exposure on dozens of websites, paired with quality photos and written copy we can help your property shine above other on the market.

Advertising:

  • Start with 15-20 Quality HD Photos
  • Written Ad Copy describing your property’s unique features and charm.
  • Online in MLS nation Real-estate Database
  • Our Website: www.MyRentalExperts.com as well as syndication to national websites including: www.RE/MAX.net, www.Realtor.com, www.trulia.com, www.zillow.com, www.homes.com,
  • Network of Sites (Over 30 other listing service web sites!)
  • POLK COUNTY HOMES AND MORE Magazine
  • RE/MAX EXPERTS Yard Signs
  • Lakeland Ledger
  • Periodicals
  • RE/MAX EXPERTS agent referrals

Maintenance Requests

Expert Property Management is responsible for responding to general work order request as well as maintenance emergencies. We have a quality list of trusted vendors who have an outstanding track record with our office. Tenants are encouraged to do basic trouble shooting, including checking breakers and looking for reset buttons.

  1. Repairs requests are submitted through the maintenance request on our website or called in by Tenant. After Hours / Weekend service calls will be forwarded directly to property manager’s cell, non-emergency repairs may be postponed to next business day.
  2. Work order is created including date, time and urgency or the repair.
  3. Repairs are performed by third party independent vendors
  4. Our trusted vendors use their professional judgment to make repairs and alterations on the premises, purchase supplies and materials, to be build the owner.
  5. Experts Property Management reserves the right to spend up to $100 for emergency repairs without notifying owner.
  6. Owner will be notified of all repairs. Any repairs exceeding $500, owner may request multiple quotes.
  7. Repairs made will be deducted from following months’ rent. Any repairs exceeding one month’s rent will be forwarded to the owner to pay directly.

Owner have full access to any of our trusted vendors to answer questions and explain repairs. Owner may also use our trusted vendors for personal projects.
In the event the owner employs a recommended or outside vendor directly to make repairs or improvements to a property, the owner shall pay the third party directly.

Paying Bills

Expert Property Management will make any bill payments for monthly services attached to the property as long as we have the funds to do so. Payment may not exceed monthly rent income to owner.

  • Including but not limited to:
    • Lawn Care
    • Pool Care
    • HOA Dues
    • Utilities during vacancy and if included with rent.

Owner must provide a copy of the initial invoice for monthly service or have billed send directly to Expert Property Management 4110 S. Florida Ave Suite 110.

Expert Property Management will NOT make mortgage or insurance payments on owner’s behalf.

Property Move In / Move Out

A move in walk thru evaluation of the unit will be conducted by an Expert Property Management team member prior to occupancy of the unit. This form is to document the condition of the unit prior to move in, occupancy and issuance of keys. The tenant will be provided a copy of the detailed walkthrough form and allowed to add any additional pre- existing issues for the first 7 days of the lease period.

Move In / Out Form

  • Detailed Walkthrough form out lining condition of each room
  • Detailed Pictures including condition of appliances, bedroom, bathrooms, and living spaces
  • Signed off on by the tenant
  • Used in Security Deposit Accounting

A move out evaluation is conducted upon vacancy of the unit to assess the condition of the home. Determining any tenant caused damage beyond normal wear and tear. Original walkthrough form and pictures from move-in will be used to determine needed repairs. Tenant may not be present.

Property Condition Evaluations during Occupancy

  • Yearly Interior Inspections are performed at the time of lease renewal
  • Regular Drive-By's are performed and may require an interior inspection if exterior is in poor condition.

Owner Statements

Reports are sent to owner no later than the 10th day of the month. Typically included with rent check, accounting any repairs and charges up to end of previous month.

Owner Statements will include the following:

  1. Cash Flow Income collected (Rents)
    • Expenses incurred for the previous month
    • Monthly services (pool, lawn, utilities)
    • Funds distributed to the owner
    • Monthly management fee
  2. Invoices
  3. Receivable Summary
    • Tenant name, address, rental rate, rent paid/due

Owner proceeds can be distributed by paper check or direct deposit via REVOPAY. Landlords who have rent direct deposited receive statement by email.